Support & help

We're here to help you get steady on your feet.

The fastest way to reach us:

We usually reply within 1–2 business days.

Getting started

Install Steady on your iPhone, then open the Watch app and install Steady on your Apple Watch.
On the Watch, tap Balance test, stand still with your feet together, and hold for 30 seconds.
You'll get a 0–100 score. Take a few tests over your first week to set your personal baseline.
Use Guided training a few times a week, then re-test to watch your trend improve.

Common questions

Do I need my iPhone during a test?
No — tests and training run on the Apple Watch. Results sync to iPhone afterward.

Which devices are supported?
An Apple Watch paired with an iPhone on iOS 26.

How do I manage my subscription?
Subscriptions are managed through your Apple ID: Settings → your name → Subscriptions.

Important

Steady is a wellness tool to help you notice and train your balance. It is not a medical device and does not diagnose or predict falls. If you're worried about your balance, talk to a clinician.